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COVID-19 Resources Upcoming Public Meetings

Accessing State medical, food and nutrition services just got easier!

This week, NCDHHS is launching an improved, mobile-friendly online application for Medicaid and Food and Nutrition Services that will help support social distancing and beneficiary applications from home during the COVID-19 pandemic. North Carolina’s online application portal, ePASS, has been improved with new and updated features that will provide an easier user experience with specific enhancements to be more mobile-friendly.

Updated features include:

  • Improved look and feel making navigation easier on mobile devices
  • Fewer questions and enabling applicants to only answer questions applicable to them
  • Personalized dashboards with important account information and notifications
  • Guidance placed throughout the site based on frequently asked questions
  • Ability to attach documents easily
  • Links to relevant program information
  • Links to paper applications and voter registration

The new initiative provides an experience that is streamlined, mobile-friendly and easier for the user. These changes do not impact any previously submitted application. Any questions about existing applications will still be directed to the County DSS offices.

Download the Flyer in English

Download the Flyer in Spanish

To learn more about the new features of NC FAST’s ePASS upgrade, visit the NC Medicaid / Health Choice webpage or the NCDHHS Food and Nutrition Service webpage. The attached flyers can be printed and shared with Medicaid beneficiaries, as appropriate. They also are available online.


New COVID-19
County Alert System

North Carolina introduced a new alert system
to pinpoint counties with the highest levels of spread and offer recommendations to bring numbers down. The report will be published on the 2nd week of each month. You can monitor your county's status on the NCDHHS COVID-19 Dashboard.

New DHHS - I/DD Medicaid and State-Funded Service Delivery During School Hours

NEW I/DD Health Profile (Fillable) helps providers assist people with disabilities

Governor Cooper’s Executive Orders in English and Spanish

Accessing State medical, food and nutrition services just got easier!

New DHHS COVID-19 Check My Symptoms & Find My Testing Place Tools Now LIVE

Joint DMHDDSAS and DHB (NC Medicaid) COVID-19 Update Call for BH/IDD Consumers, Family Members and Community Stakeholders

Monday, November 16, 2020, 2:00 PM
Note change: Monthly on the 4th Monday at 2:00 pm. 
New Details to Call in

 Safeguard Against Disability Discrimination

Important Health Care Guidance for People with Disabilities during COVID-19

Click here to stay up-to-date on COVID-19 in NCor text COVIDNC to 898211.  

Call 2-1-1 (or 888-892-1162) for general questions or for help finding human services resources in your community.


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North Carolina Council on Developmental Disabilities
820 South Boylan Avenue
Raleigh, NC  27603
919-527-6500 (voice/tdd)
800-357-6916 (voice/tdd)
800-357-6916 (TTY)
919-850-2915 fax