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COVID-19 ALERT: Governor Cooper Signs Executive Order to Prohibit Utility Disconnections

COVID 19 Special AlertR

The North Carolina Council on Developmental Disabilities (NCCDD) will be bringing you the lastest news for people with developmental disabilities to keep you informed during the coronavirus pandemic. To see more information, visit our COVID-19 Resource web page.

Following is news from the North Carolina Department of Health and Human Services:

On March 31st, Governer Cooper signed Executive Order #124: an additional step to help families by prohibiting utilities from disconnecting people who are unable to pay during this pandemic. The order applies to electric, gas, water and wastewater services for the next 60 days. The order directs utility companies to give residential customers at least six months to pay outstanding bills and prohibits them from collecting fees, penalties or interest for late payment.

Telecommunication companies that provide phone, cable and internet services are strongly urged to follow these same rules. Banks are also encouraged not to charge customers for overdraft fees, late fees and other penalties. Landlords are strongly encouraged in the Order to follow the spirit of Chief Justice Cheri Beasley’s Order and delay any evictions that are already entered in the court system. 

Read the full order here.

FAQs about the order can be found here


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North Carolina Council on Developmental Disabilities
820 South Boylan Avenue
Raleigh, NC  27603
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